CRM Advantage

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Written by CRMA   
Sunday, 22 February 2009 14:26
CRM Advantage is a certified consulting partner for salesforce.comĀ®, the world leader in on-demand customer relationship management applications. That means we can take the complexity out of your salesforce.com implementation, whether you work for a Fortune 1000 company, university, government agency or small startup business.

We're also specialists in business process engineering, with consultants skilled at helping you operate more efficiently and stand out from the pack in a crowded marketplace. In each instance, we begin by fully understanding your business and taking a holistic look at your customer-facing operations. We closely examine workflow and suggest faster and better ways to get things done - including adoption of "best practices" processes and tools.

If you're ready to move to salesforce.com, we configure your application, import company and customer information, and provide hands_on training so members of your team can easily navigate through your new database. Most importantly, we help you earn the companywide buy-in you need to get more out of your salesforce.com investment.

Leadership

Each of our CRM Advantage consultants has the depth and breadth of experience to help you get the job done. You benefit from their extensive industry background and from their experience in helping dozens of companies improve the productivity and effectiveness of their sales, marketing and customer service teams.

Brian Bell
Managing Partner, Senior Consultant | Raleigh, N.C.
A technology architect, process engineer and trainer who consults with companies as diverse as The New York Times and Papa John's Restaurants.

Debra Go
Consulting Practice Leader | Rochester, N.Y.
A former executive in the financial services, pharmaceutical and manufacturing fields who has a passion for strategic market analysis and business planning.

Tom Saracene
Vice President of Sales | Cleveland, Ohio
An information systems engineer who has helped some of the world's largest companies implement new software infrastructures and build the processes they need to ensure success.


Let CRM Advantage help you put all the pieces together with effective people, planning, processes and performance.

Last Updated on Wednesday, 02 September 2009 20:41
 
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